Follow by Email

Friday, December 26, 2014

Casino Gambling in Georgia - Should Casino Gambling Be Made Legal in Georgia? - Pinoy Magazine

Casino Gambling in Georgia - Should Casino Gambling Be Made Legal in Georgia? - Pinoy Magazine



Casino Gambling in Georgia – Should Casino Gambling Be Made Legal in Georgia?

191
The State of Georgia is facing a budget shortfall for fiscal 2009 of over $2 Billion. And states do not have the luxury of running deficit spending, and printing up paper money to cover the shortfall. State budgets must be balanced each year. So, Georgia needs to give serious consideration to a new revenue stream.
State Rep. Roger Bruce (D-Atlanta) has announced his intention to introduce a bill in the 2009 legislative session to allow voters to decide if they want gaming in Georgia. His bill would allow voters of each Georgia county to decide whether or not they wanted gaming in their county. The Georgia Assembly and recent governors have been cool to the idea of casinos in Georgia. But the legislature has never allowed any gaming proposal to be voted on in a general referendum or any other popular vote.
The big question is: Should gambling be made legal in the state of Georgia?
Answer Number One: In a free society, individuals are free to use their income and assets whichever way they choose. There should be no moral, ethical, or even Biblical sanction against gambling. Some people believe that gambling is a sin, but a sin should not be made illegal when it does not initiate force or fraud against another individual. Said another way, if I use my money to gamble with, it’s my business.
Answer Number Two: The State legislators have already settled any moral trepidations they may have ever had over gambling. It is already legal here in Georgia in one form. Fifteen years ago, lottery gambling became legal in Georgia, and to date, has generated over $15 Billion in tax revenue. Sales for fiscal year 2008 climbed to a record-breaking $3.5 billion, exceeding the revenue generated during fiscal year 2007. So, the State of Georgia has already been in the gaming business for over 15 years. Casino gambling is simply another form of gambling. However, with casino gambling, the state will not have the monopoly, but private enterprise will own and operate the casinos.
With a 15-year history of successful gaming under its belt, it is going to be pretty hard for the Georgia General Assembly to refuse casino gambling without exhibiting massive hypocrisy. But massive hypocrisy has not stopped them in the past.
But, what about other states where gaming is legal? What has their experience been?
To find out, I went to the website of the American Gaming Association in Washington, DC.
In Nevada, the granddaddy of them all, where gaming began in 1931, tax revenues from gaming have been a large part of the state budget. In 2006, Nevada gaming had 201,000 employees and tax revenues were $1.034 Billion. Nevada’s budget for 2009 is set at $6 Billion, so gaming revenue comprises about 17% of that state’s total income each year.
Mississippi legalized gaming in 1990, passed by legislation and local option vote. There are 30,500 gaming employees, and tax revenue for 2006 was $350.44 Million.
Louisiana legalized gambling in 1993, passed by legislation and local option vote. Tax revenue last year was $559 million, another $68 million from racetrack casinos, with 20,300 gaming employees.
Michigan legalized gambling in 1996 by statewide referendum, local option vote and legislation. Michigan has 3 casinos that generated 2006 tax revenue of $365 million.
So we see here that other states have long histories of success with casino gambling.
Casino gambling would be a welcome addition to the convention business in Atlanta and other Georgia cities. Las Vegas has been stealing away convention business for years now with their gaming and entertainment attractions. The Georgia hospitality and restaurant industries would also get an infusion of business as they support gaming tourism.
Atlanta has another competitive advantage as a gaming destination…Hartsfield-Jackson Airport, the busiest airport in the world. It’s been said that you can’t even get to heaven without connecting through Atlanta. Our presence as a Southern regional transportation hub makes Atlanta an easy gaming destination for the two thirds of the population of the US that lives east of the Mississippi River.
Casino gambling can be a valuable addition to the economy of Georgia. I hope that the Georgia General Assembly can find its courage and conscience and votes in favor of casino gambling in the 2009 Legislative Session.

Thursday, December 18, 2014

A Look at the Kahnawake Gaming Commission 15 Years Later

A Look at the Kahnawake Gaming Commission 15 Years Later



A Look at the Kahnawake Gaming Commission 15 Years Later

By: Hartley Henderson - Exclusive to OSGA.com
Published: Dec 16, 2014 


Heads turned at one of the early GIGSE conferences when a group from the Native Reserve of Kahnawake (just outside of Montreal) announced they were going to start accepting applications for Internet gamblinglicenses to run on their servers. At that time most offshore gambling was hosted in Antigua or Costa Rica where the reliability of server connection was somewhat unstable so the opportunity to be hosted on North American soil where the connections were far more stable was welcome. Moreover, the fee for a Kahnawake Gaming Commission (KGC) offshore gambling license was a fraction of other jurisdictions. The question many had at the time was whether what the Kahnawake Mohawks were doing was legal and more importantly whether they would cooperate with U.S. or Canadian authorities if the legality of their operations was ever challenged. Nevertheless the appeal was far too great to ignore and many companies including Intertops,Bodog and Sports Interaction took the gamble and purchased a Kahnawake license.

Things went quite smoothly and the concern over the legality of the operations was allayed when a Liberal MP who spoke at the conference a couple of years later called Mohawk Internet Technologies (MIT) a success story. As well the Quebec police did enter the reserve at times but they were clearly there just to observe and there was never an indication they were going to challenge the Mohawks in court. Of course the Oka Crisis of 1990 (a land dispute between a group of Mohawk people and the town of Oka, Quebec) was still fresh in the minds of police and the media. In the summer of 1990 Quebec police and the Royal Canadian Mounted Police were lambasted for ceding to the Oka mayor's demands and taking the side of a golf course developer who wanted to build the course on Mohawk burial grounds. The standoff led to the death of a Quebec police officer and an over-reaction by the police force that still remains a black mark on Canadian police to this day. So a confrontation over gambling rights was clearly the last thing the Federal or Provincial government wanted at that time (or even today).

The KGC experienced their first reaKahnawake Gaming Commissionl crisis in 2007 when it was revealed that 2 sites being hosted on MIT servers were cheating players in high stakes poker tournaments. Absolute Poker and Ultimate Bet had a flaw in their programs which allowed former software developers and managers of those sites to use super user accounts to cheat in tournaments. The cheating was clearly illustrated from posts at the 2 plus 2 gambling servers. The KGC conducted an 18 month investigation spearhead by former New Jersey regulator, Frank Catania, which among other thing directed Ultimate Bet to repay players over $23 million in funds lost in the tournaments. An Ontario court ruled that the faulty software existed when the companies were licensed in other jurisdictions, prior to the sale of the companies to former Chief Joseph Norton and ordered the 2 companies which sold the faulty software to repay Ultimate Bet over $16 million. Nevertheless the cheating was a black eye to the KGC. Yet licensees did not pull out and Absolute Poker and Ultimate Bet (which combined to become the Cereus Network) were forced to close after Black Friday when the 2 URLs were seized by the FBI. And despite the Cereus Network issues almost all other licensees have kept their sites operating.

With that in mind I decided to interview Dean Montour, Chairman of the KGC and Murray Marshall, the KGC's General Counsel to find out about how the KGC is doing today, what the plans are for the future and what has been learned from the incidents of the past.

Q: How many companies are currently licensed by the KGC and what are their offerings by percentage (sports, casino, poker, bingo)?
A: The KGC has issued twenty-nine (29) Client Provider Authorizations ("CPAs"). Of these twenty-nine (29) licensees, five (5) are not yet live or presently operational. Of the remaining twenty-five (25) CPA's, their respective game offerings are broken down as follows:

  • Sportsbook : 8/25 (or 32%)
  • Casino : 21/25 (or 84%)
  • Poker : 10/25 (or 40%)
  • Bingo : 2/25 (or 8%)
In addition to the foregoing, the KGC has issued five (5) Inter-Jurisdictional Authorizations ("IJA's) to companies who are primarily licensed in another jurisdiction.

Q: There seems to be some confusion over whether the owner of a site operating in Kahnawake has to be Mohawk owned. Can you elaborate?
A: The KGC has never had a requirement making it mandatory that the holders of CPAs (operator permits) be Mohawk owned and operated. However, in accordance with the requirements of the Kahnawake Gaming Law, the holder of an Interactive Gaming License ("IGL") must be Mohawk. Only one IGL has been issued, and it was issued to Mohawk Internet Technologies, which is 100% Mohawk owned and operated.

Q: So is it similar to the arrangement in New Jersey whereby any company can own an online gambling website but they have to be partnered with a company with a physical site in Atlantic City which maintains the license – eg. Betfair owned the Betfairpoker website but Trump was the partner and kept the license?
A: Yes, it is similar in a sense that all CPA's must be appended to the IGL to be valid. However, unlike the commercial arrangement between Betfair and Trump in New Jersey, the purpose for having this arrangement is strictly to ensure that all CPA's are hosted at Mohawk Internet Technologies, which further ensures that the KGC has regulatory leverage. In other words, the KGC can effectively direct the IGL to disconnect or "unplug" hosting services for any non-compliant licensee.

Q: Can someone who works at one of the websites (say Bovada) live on the Kahnawake Reserve if they are not Mohawk?
A: No. In accordance with the Kahnawake Membership Law, anyone eligible to reside in Kahnawake must be on the Kahnawake Membership Registry. However, there are many Mohawks and non-Mohawks who work in Kahnawake at the many businesses established in the Community (Bodog included).

Q: The Absolute Poker/Ultimate scandal was a black eye to the KGC but you seemed to come out of it ok. What would you attribute to the fact that most companies continued to renew their licenses in spite of the scandal and what would you say the KGC learned most by what transpired with those sites?
A: As you are aware, Kahnawake was one of the first jurisdictions in the world to license, regulate and host online gaming sites. The KGC has a regulatory model that has been honed over the past 15+ years and that is constantly evolving to balance the imperative to protect players with the needs of the industry. Mohawk Internet Technologies is still the premier hosting facility for the online gaming industry in North America.
The KGC's investigation into the AP/UB cheating scandals resulted in significant sanctions against these companies but, more importantly, resulted in more than US$23,000,000.00 being repaid to affected players – a reimbursement that was (and is) unprecedented in the gaming industry.
In 2008, as a result of the AP/UB cheating scandals, the KGC undertook an extensive audit of its operations and made numerous enhancements to its administration, Regulations and regulatory functions.

Included in this overhaul and improvement of its operations:

  • Design and implementation of an enhanced Continuous Compliance Program
  • Development of a new "Certificate of Good Standing" (linked to the new KGC Logo)
  • Increase in staff for regulatory oversight and administration purposes
  • Enhanced player protection measures (Comprehensive Self Exclusion Program)
  • Overhaul of Complaint and Dispute Resolution Services
The cheating scandals were a humbling experience for the KGC. However, as a result of this, we learned valuable lessons and as a result have become much better regulators.

Q: There are conflicting reports about whether Joseph Norton ever got money back from Excapsa and whether you were able to ever press charges against Russ Hamilton and Scott Tom. Can you comment about what exactly was done to try and get retribution from the 2 scam artists or where it currently sits?
A: It is our understanding that Excapsa paid a significant sum to the corporate owner of UB.com as part of a settlement agreement that was reached between the parties. However, the KGC was not involved in that transaction and has no further details.
During the course of its investigations into the AP and UB cheating scandals, the KGC became aware of information indicating that in addition to breaches of the KGC's Regulations, the actions taken by certain individuals may have been criminal in nature. Accordingly, the KGC contacted law enforcement authorities and provided its full cooperation to them. The KGC was not a party to any subsequent investigations initiated by law enforcement authorities and has no further information in this regard.

Q: What has the Canadian and/or the American governments said to you personally about the KGC? Are you concerned at all by recent announcements by the governments of Ontario and Quebec that they are going to crack down on unlicensed sites in an effort to help build their own provincial online gambling? If not, why not? If so what are you planning to do about it?
A: The KGC is not involved in any discussions with Canadian or American governments about jurisdictional issues as they are not the KGC's mandate. The KGC has an excellent working relationship with regulatory agencies in the US at both the State and the Tribal levels.
The KGC is aware of the efforts that Ontario, Quebec and other provinces have made to bring their gaming products online. We are unaware of any provincial efforts to "crack down on unlicensed sites" but would support such an effort as the KGC's operators are, in fact, licensed and offer their services within a highly regulated environment.

Q: Is the KGC doing anything with their sites to abide by the new rules by the UK Gambling Commission? In better words are you asking sites to separate wagers from UK customers vs. the rest of the world so that the UK can get their 15% of gross profits or are you asking sites not to accept UK customers. I'm assuming the UK customer base isn't very high anyways.
A: The KGC has a good working relationship with the UK Gambling Commission concerning gaming regulatory matters. However, with regard to taxation, Kahnawake has no tax treaty with the UK. Accordingly, the KGC has no mandate to assist in the enforcement of the UK's taxation laws nor has it been requested to do so.

Q: Has the KGC talked with any of the other Mohawk groups in the U.S. or Canada about coming aboard and setting up satellite offices? I know Akwasasne and the one in Calgary (forget the name) seemed interested in setting up their own servers.
A: The KGC has had numerous discussions with various Tribes in the US and First Nations in Canada – both Mohawk and other Nations. The KGC has issued an Inter-Jurisdictional Authorization to the Santa Ysabel Tribe in California for its poker site, which is not yet accepting real money bets.

Q: What do you see in the near and distant future for the KGC and do you have a goal for the number of licensed sites you would like to see by 2020?
A: Over the past 12 months, the KGC has seen resurgence in the number of inquiries and applications for licensure it has received. This may be attributed to operators' dissatisfaction with other jurisdictions where they experience: higher licensing/hosting costs; gaming revenue taxes; onerous bureaucratic requirements and unreliable connectivity. The renewal of interest in locating (or re-locating) in Kahnawake is also a result of the KGC's new licensing category – Inter-Jurisdictional Authorizations – which offer an operator unprecedented access to Kahnawake's hosting services without incurring significant costs or delay.

Q: Is there anything you would like to say to any companies that are considering offering online gambling and are looking for a place to host their site or to any online companies that are unhappy with the service in their current location?
A: There are many reasons for an online gaming operator to consider re-locating to Kahnawake. For over 15 years, Kahnawake has been the market leader in licensing and hosting online gaming operators. Kahnawake's hosting facility – Mohawk Internet Technologies – offers state-of-the-art services in a secure environment. The KGC has a progressive regulatory regime that balances the need for player protection with the realities of the industry. The cost of operating in Kahnawake – for both licensing and hosting – is competitive with other jurisdictions. Kahnawake imposes no taxes on operators. For more information about becoming licensed by the KGC, visit our website: www.gamingcommission.ca

Read insights from Hartley Henderson every week here at OSGA and check out Hartley's RUMOR MILL!



Email this Page >>

Related Articles:
New California Poker Bill fails to adequately address the biggest stumbling block
New Jersey’s decision on Pala Interactive sends a mixed message
What does Adam Silver's stance on legalizing sports betting mean for the future?
Neteller operating in New Jersey has some online gamblers fuming
Five Candidates that Gamblers Should Vote Against in Tuesday’s 2014 Midterm Elections

Sunday, December 14, 2014

Congress Passes Bill to Address Cyber Attacks on Federal Agencies - NationalJournal.com

Congress Passes Bill to Address Cyber Attacks on Federal Agencies - NationalJournal.com



Wednesday, December 10, 2014
WASHINGTON- Today, the House of Representatives passed critical legislation that would help federal agencies thwart cyber attacks. The bill, which updates a 12-year-old law to meet the federal government's current cybersecurity needs, establishes real-time monitoring of federal computer networks, and enhances oversight of federal data breaches, now heads to the President's desk to be signed into law.
The Federal Information Security Modernization Act of 2014, introduced by Senate Homeland Security and Governmental Affairs Committee Chairman Tom Carper (D-Del.) and Ranking Member Tom Coburn (R-Okla.), would update the Federal Information Security Management Act of 2002 to better protect federal agencies from cyber attacks. The bill would better delineate the roles and responsibilities assigned to agencies charged with securing the ".gov" domain, move agencies away from the current paperwork-heavy security review processes, and place greater management and oversight attention on data breaches at federal agencies. The bill is more than overdue: cyber attacks reported by federal agencies have increased by nearly 680 percent over the past six years, according to a recent study by the Government Accountability Office.
"Cybersecurity is one of our nation's biggest challenges," said Chairman Carper. "Recently, several federal agencies, from the Postal Service to the Office of Personnel Management to the State Department to the White House have been hit with serious cyber attacks.  It is more than clear that the federal government needs to address this 21st century threat with a 21st century response. This bill will modernize our outdated federal network security laws, provide the tools and authorities needed to improve security at our federal agencies, and increase transparency and accountability for data breaches at federal agencies. On top of that, it allows taxpayer dollars to be better spent on improving network security by reducing unnecessary and burdensome paper-based reporting. I commend my colleagues in the House of Representatives for voting to bring this critical bill across the finish line and to the President's desk."
"For too long, the federal government has struggled with poor cybersecurity practices, which puts the American people's sensitive information at risk," said Dr. Coburn. "This bipartisan reform bill is a small but significant step to address the problem.  It requires agencies to be accountable to Congress and the public for data breaches and other incidents to protect the public's information."
Today, the House of Representatives also passed the Border Patrol Agent Pay Reform Act of 2013, a bill that contains provisions from the DHS Cybersecurity Workforce Recruitment and Retention Act of 2014. The bill, which now heads to the President's desk to be signed into law, helps address critical challenges that the Department of Homeland Security faces in hiring and retaining cybersecurity professionals by providing the Secretary of Homeland Security hiring and compensation authorities for cybersecurity experts like those of the Secretary of Defense.
Today, the Senate unanimously passed the National Cybersecurity Protection Act of 2014. The bill would codify the existing cybersecurity and communications operations center at the Department of Homeland Security, known as the National Cybersecurity and Communications Integration Center. The bill authorizes the Center's current activities to share cybersecurity information and analysis with the private sector, provide incident response and technical assistance to companies and federal agencies, and recommend security measures to enhance cybersecurity.

Thursday, November 20, 2014

The Best Response for Republicans to the President’s Plan on Illegal Immigration

The Best Response for Republicans to the President’s Plan on Illegal Immigration

Unfortunately, it is simple human nature for people to get defensive and then project their anger when confronted with actions they strongly oppose.  But from a public policy perspective, professionals, even professional politicians should be able, at least once in a while, rise above their anger and do their jobs as the stewards of our public policy.

The president was clearly angered by the drubbing he took in this year’s midterm elections.  And Republicans have strong feelings about being “dissed” by the president.  But folks, for goodness sakes, let’s at least try on this one to do something right.  We will never reconcile all views on illegal immigration, but our system is one of compromise, three equal branches of government, and an allegiance to the best welfare of the American people.

My plan is as follows:

1.       The president, Democrats and Republicans agree upon a date to achieve a consensus on proposed legislation.  Let’s say a target date of May 1, 2015
2.       In exchange for the date agreement,
a.       The Democrats get Republican approval to do part of a DACA program for the adults that are the object of this issue, similar to what was done with DACA.  There would be no decisions about status for the people involved, but all the information work would get done.
b.      The Republicans would get an immediate all out effort on the part of the federal government to seal the borders by whatever means is required to actually show tangible results
3.       Next an equal number of Republicans and Democrats would form a project team to come up with a consensus plan.  Importantly, all meeting on this topic in the White House or by the White House team between now and when the legislation is agreed to would be exclusively by the agreed upon team and the president would promise not to have any partisan meetings on the subject.
4.       A broad outline would be immediately agreed upon as a structure for the final result
a.       Hard, tangible metrics for identifying success in sealing the border would be agreed to
b.      It would be agreed that no deal is complete without demonstrable success in sealing the border
c.       There would be a minimum of a 10 years wait for any newly approved legalized people before they could apply for citizenship and voting rights
d.      But the process would approve a process for legalization after the 10 year waiting period.

Now I know that the Democrats will complain that there is no way to truly seal the border and would protest that part, and the Republicans would call the post 10 year wait  and amnesty and would protest that part.  But the fact is that both parties and their presidents and big shots are responsible for the current situation with millions of illegals, so both parties need to step up to the plate and make a compromise.  But within this broad outline is a deal that can resolve most of the issues for both parties and stop the problem from persisting. 


The Biggest Trends In E-Commerce - Business Insider

The Biggest Trends In E-Commerce - Business Insider

Tuesday, November 18, 2014

Not worried about a recession? Buy these 10 stocks - Nov. 18, 2014

Not worried about a recession? Buy these 10 stocks - Nov. 18, 2014





NEW YORK (CNNMoney)

The U.S. economy is chugging along like a slow-moving train.

Morgan Stanley believes that slow pace means there's little risk of the economy derailing until 2020 -- or even beyond. That would make it the longest expansion on record and be great news for the stock market.
But not all stocks would respond the same to this moderate but persistent growth scenario.
Here are the 10 biggest stocks on Morgan Stanley(MS)'s list of "attractive investment opportunities" if the economy keeps growing.
American Express: American Express (AXP) makes money when people swipe their cards on everything from airline tickets to theme park trips. Spending would surely accelerate in a longer economic cycle, boosting AmEx revenue growth from 5% now to 8% or even higher, Morgan Stanley predicts.
Bank of America and Citigroup: If the economy remains on track, Bank of America (BAC)and Citigroup (C) would capitalize on stronger loan growth, improved margins and better expense ratios. Basically, they'd make a lot more money.
These banking titans would also have to set aside less money for loans that go bad during times of economic stress. While BofA is up 10% this year, Citi has lagged behind with just a 3% gain.
BlackRock: The world's largest asset manager is definitely cheering for a longer economic expansion. In that scenario, equities would most likely outperform fixed income. That plays right into BlackRock (BLK)'s hands because it is holding roughly $2.4 trillion of equities, making up more than half of its total assets under management. BlackRock would also benefit because its high-margin ETF business, iShares, is skewed heavily (80%) toward equities.
Caterpillar: There may be no member of the Dow as economically sensitive as Caterpillar(CAT). That's because it has significant exposure to everything from construction and mining to oil & gas and transportation. Caterpillar's organic growth is "highly correlated with global industrial production," Morgan Stanley said.
Facebook and Google: Companies tend to ramp up advertising spending when they are feeling more confident about the economy. That's huge for Facebook (FBTech30) andGoogle (GOOGLTech30), which generate nearly all of their revenue from ad spending.
These tech titans are beloved by Wall Street analysts (more than 80% have buy ratings on the stocks) because they are capitalizing on the rapidly-growing search and mobile display ad markets.
Schlumberger: Schlumberger (SLB) doesn't have the name recognition of the other stocks on this list, but it's got the most support from analysts. A whopping 94% of analysts covering the oil services company have a buy rating on it and the average 12-month price target of $120.90 implies a sizable 26% rally from current levels.
Schlumberger "should be a prime beneficiary of the increased energy production that comes with economic expansion," Morgan Stanley wrote.
Union Pacific: Union Pacific (UNP)'s 43% surge in 2014 has been driven by positive trends in the railroad industry, including solid volume growth and productivity gains. Expect those bullish trends to continue if the economy continues to expand.
"We see relatively few company-specific risks that could derail the company's earnings growth potential," Morgan Stanley wrote.
Walt Disney: The home of Mickey Mouse has a nice one-two punch tied to the economy. First, it stands to gain from stronger ad spending on its ESPN and ABC TV networks. Secondly, Disney (DIS) cashes in when consumers spend more money at its theme parks, an area the company has been investing heavily in recently, and on merchandise.
Methodology: Morgan Stanley compiled the list by focusing on fundamental business models, not valuations. The firm only considered stocks it rates overweight or equal-weight and then applied a quantitative tool that factors in expected performance over the next two years.
Morgan Stanley said the stocks this process identified represent attractive opportunities over one, two and five year time horizons if the expansion continues to 2020.
Of course, while a recession doesn't appear to be a near-term risk, the firm acknowledged "no one can predict unforeseen shocks to the economy" like policy missteps, geopolitical events or major natural disasters. 

The 5 Things Your Boss Really Wants to Hear | Inc.com

The 5 Things Your Boss Really Wants to Hear | Inc.com



Unless you're in business for yourself, chances are that you and your colleagues are all working to keep a good impression of yourselves somewhere near the front of your boss's mind.
Especially in a workplace that's more competitive than collaborative, that desire can lead to a lot of unhealthy behavior as people jockey for high-visibility assignments--sometimes even to the point of subverting their co-workers.
The good news is it doesn't have to be so hard or so ethically challenging to be known and thought well of by those above you on the org chart.
Here are five things you can say that will endear you to any boss:

1. "I have a solution."

Bosses hear lots of problems all day, and they're usually the ones who have to come up with all the solutions. The next time there's an issue that you need to bring to your boss's attention, come prepared with a solution in hand. Whether it's implemented or not, finding a solution on your own shows initiative, thoughtful engagement, and creativity.

2. "I took care of it."

When you make a mistake--and we all do make mistakes, even the best of us--find a way to come to your boss and say, I made a mistake and I took care of it. If possible, also share what you're doing to prevent it from happening again. That way what's most memorable is not the mistake, but rather your responsibility and accountability.

3. "I'll do it."

Especially when you're already in a high-pressure position, nobody wants to take on more responsibility. But if you look at it from a different perspective, it's really an opportunity to show your boss that you're proactive, willing to pitch in, a team player, and reliable--establishing you as a natural "go-to" person. Sure, it's a little extra work, but the payoff is huge.

4. "I can help."

Offering to help a colleague who's stuck, overburdened, or unexpectedly called away shows interest and a willingness to do more. It also demonstrates your focus on the big picture rather than your own role, and it casts you as an agent of camaraderie and collaboration.

5. "I have an idea."

It's great for your boss to know you can fix things and that you're willing to go beyond expectations--but it's when you bring new ideas to the table that you really shine. It shows that you put your heart into what you do and that you're committed to being truly valuable to the team and organization.
Of course, all of this is part of the overall job of building and maintaining a good relationship with your boss. The words don't have to be close to be effective.
The first step is always to be seen for who you are and what you can do. Say the things your boss loves to hear--not because they'll advance your career, but because you're a smart, resourceful, responsible, and valuable member of the team.
LAST UPDATED: NOV 17, 2014

The 5 Things Your Boss Really Wants to Hear | Inc.com

The 5 Things Your Boss Really Wants to Hear | Inc.com



Unless you're in business for yourself, chances are that you and your colleagues are all working to keep a good impression of yourselves somewhere near the front of your boss's mind.
Especially in a workplace that's more competitive than collaborative, that desire can lead to a lot of unhealthy behavior as people jockey for high-visibility assignments--sometimes even to the point of subverting their co-workers.
The good news is it doesn't have to be so hard or so ethically challenging to be known and thought well of by those above you on the org chart.
Here are five things you can say that will endear you to any boss:

1. "I have a solution."

Bosses hear lots of problems all day, and they're usually the ones who have to come up with all the solutions. The next time there's an issue that you need to bring to your boss's attention, come prepared with a solution in hand. Whether it's implemented or not, finding a solution on your own shows initiative, thoughtful engagement, and creativity.

2. "I took care of it."

When you make a mistake--and we all do make mistakes, even the best of us--find a way to come to your boss and say, I made a mistake and I took care of it. If possible, also share what you're doing to prevent it from happening again. That way what's most memorable is not the mistake, but rather your responsibility and accountability.

3. "I'll do it."

Especially when you're already in a high-pressure position, nobody wants to take on more responsibility. But if you look at it from a different perspective, it's really an opportunity to show your boss that you're proactive, willing to pitch in, a team player, and reliable--establishing you as a natural "go-to" person. Sure, it's a little extra work, but the payoff is huge.

4. "I can help."

Offering to help a colleague who's stuck, overburdened, or unexpectedly called away shows interest and a willingness to do more. It also demonstrates your focus on the big picture rather than your own role, and it casts you as an agent of camaraderie and collaboration.

5. "I have an idea."

It's great for your boss to know you can fix things and that you're willing to go beyond expectations--but it's when you bring new ideas to the table that you really shine. It shows that you put your heart into what you do and that you're committed to being truly valuable to the team and organization.
Of course, all of this is part of the overall job of building and maintaining a good relationship with your boss. The words don't have to be close to be effective.
The first step is always to be seen for who you are and what you can do. Say the things your boss loves to hear--not because they'll advance your career, but because you're a smart, resourceful, responsible, and valuable member of the team.
LAST UPDATED: NOV 17, 2014